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Welcome to the Microsoft Dynamics CRM Online Web Cast |
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Microsoft Dynamics CRM Online equips business professionals
with online and offline access to customer information through a full suite of
marketing, sales and service solutions within a familiar Microsoft® Office
Outlook® interface to ensure rapid user adoption and fast results.
These web cast are provided by the CRM Online Technology Team and will
introduce you to Microsoft CRM Online functions and capabilities.
Come join us ! |
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In this live presentation we will cover the features
and functionality of Microsoft Dynamics CRM Online. We explain how to centralize your customer information, implement process's to standardize your business, and how to report on your business goals and day to day activities. The presentation will demonstrate how to use the Microsoft Dynamics CRM Outlook client and Internet Explorer Web Browser client. You may also ask questions with your Dynamics CRM Online Team. |
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Click to register for one of our weekly presentations All Regions Wed 12:00 PM EST / 09:00 AM PST Unable to attend a live presentation ? View a pre-recorded Presentation or On Demand Videos |
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Microsoft Dynamics CRM Online Team |
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Jon White is a Technology Specialist with Microsoft Dynamics CRM Online. Jon has been working with Microsoft Dynamics CRM since it's first release. In previous roles at Microsoft, Jon worked as an ISV Architectural Evangelist working with Microsoft Dynamics CRM ISVs ( Independent Software Vendors) and as a Solutions Technology Specialist for State and Local Governments. Prior to working for Microsoft, Jon worked as an independent software developer working with various companies. Jon has been developing software since the late 1980s. |
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Laura Robinson is a Technology Specialist with Microsoft Dynamics CRM Online. Laura has her master’s degree in Library and Information Science specializing in digital information management and user interface design. With experience in the CRM industry for the last 5 years, Laura’s work prior to Microsoft includes CRM system administration for sales and marketing groups in the insurance and technology industries. |
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Mark Eshom is a Solutions Specialist with Microsoft Dynamics CRM Online. Mark is a 9 yr veteran of Microsoft as a large account sales rep for multiple industries and also as a sales manager. Prior to Microsoft, Mark was Sales & Marketing Manager for a high-end audio manufacturer, and also served as Senior Buyer & Merchandise Manager for a large mobile electronics retailer. All told, Mark spent 15 years in the Consumer Electronics industry and has also performed work as a Financial Analyst, Business Analyst, and Retail Manager. Mark enjoys drawing on his years of business experience to help his clients envision how to leverage CRM solutions to enhance their business results. |
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Eric Boocock is a Technology Specialist on the CRM Online team. As a Technology Specialist I provide technical guidance to our customers and prospects and present product functionality demos. In addition to supporting the CRM Online sales cycle I contribute to CRM Online Team Blog and Video Demonstration repository. Before joining Microsoft in October 2007, I worked in the CRM partner channel for Statera and ePartners. As the Customer Relationship Management (“CRM”) Practice Director/Manager for Statera and ePartners, I was responsible for growing the CRM practice, creating sales collateral, evangelizing the product through speaking engagements and product demonstrations, developing and positioning strategic go-to-market industry solutions, and overseeing the delivery of all CRM projects. Previous to this experience I worked for Deloitte & Touche for 5 years and held various consulting roles. While at Deloitte & Touche we started a Mid-Market CRM practice based around the SalesLogix CRM application, now owned by Sage Software. I have served as a member of the Microsoft CRM 3.0 & 4.0 alpha/beta testing team, CRM Mobility (1.2 & 3.0) beta testing team and participated in the Microsoft Office 14 Developers Advisory Council. I co-authored online training content for Microsoft entitled “Selling Microsoft CRM” to enable Microsoft’s small business partners with the necessary skills to position and sell Microsoft CRM. I have presented various Microsoft CRM related topics at events such as The Microsoft CIO Summit, Convergence, CRM 3.0 & 4.0 launches and via online webinars. |
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Andrew Winters is a Solution Specialist with the CRM Online team. Andrew has been with Microsoft for 4 years working in various sales and business development roles. All total, he has 11 years of sales and sales management experience. Some of his career highlights are – having started a small/mid-market sales team (new division) at a mid-sized company (And, having to choose and implement CRM to effectively launch this team.) Working for a Gold Certified MS CRM partner, where he assisted customers with CRM implementations. He has used four different CRM Systems to date and Microsoft CRM is his favorite . |
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| Buy Here | |
| On-Demand CRM Online 'How To' Video's | |
| Microsoft Dynamics Home | |
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